Shipping policy

Popfinity Shipping Policy

We aim to process and dispatch orders as quickly as possible. Orders are normally processed within 1–2 business days, excluding weekends and UK bank holidays.

UK Delivery

Shipping options and the applicable delivery charge are displayed at checkout before payment is completed. Delivery times vary depending on the shipping service selected and the destination.

Once your order has been dispatched, tracking information will be provided where a tracked delivery service is used.

Order Processing

During particularly busy periods, product launches or promotional events, processing times may occasionally be longer than usual. If there is a significant delay with your order, please contact us and we will be happy to assist.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate delivery address when placing an order. If you notice an error in your delivery details, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been dispatched.

Lost or Damaged Deliveries

If your order arrives damaged or does not arrive within the expected delivery period, please contact us with your order number and relevant details so that we can investigate the issue.

Contact

For questions regarding shipping or an existing order, please contact:

Popfinity
Email: theeworldltd@gmail.com